Tuesday, 26 July 2011

MORE Twitter Spam (The Reply)

 OK, so I've got the reply from twitter, and to be honest, its rubbish. They've not read my email, not responded to what I asked or anything. So here it is in full, please feel free to comment on this as I'm not impressed and going to re-open the ticket and chase this further with them:

Twitter Support: update on "My account was hacked by Twitter Mobile Web"


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tiger, Jul-25 12:00 pm (PDT):

Hello,

If you think your account may have been compromised, please take these two steps immediately:

1. Change your password. After you log in, you can change your password at http://twitter.com/settings/password. 
Be sure to pick a strong, unique password you haven't used before. If you're having trouble logging in, request 
a new password at http://twitter.com/account/resend_password.

2. Check your connections. Check the Applications tab at http://twitter.com/settings/applications and revoke the 
access privileges of any third party applications that you do not recognize.

This help page has more information for hacked or compromised accounts:

http://support.twitter.com/entries/31796

Please let us know if you continue to experience problems. 

Thanks!
 

Hmm, so not really answering anything of my original message. So back to twitter support I go....

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